Safaricom Telecommunications Ethiopia new job vacancy Ethiopia 2022. Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over three hundred thirty-four million people globally and over one hundred eight million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.
We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.
Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you.
We are pleased to announce the following vacancy for Manager – Regional Sales within the Enterprise Business Unit Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to Executive Head Sales (Direct), the role holder will be responsible for defining, implementing, and managing sales processes, projects & programs required to enable an efficient and effective sales organization, aimed at large enterprises and the public sector. Exceed all sales budgets, customer retention, and product sales. Ensure people are motivated and highly skilled –‘Our people as differentiator’. Accountable for all KPI department reporting and responsible for all communication within the department.
Safaricom Telecommunications Ethiopia invites qualified applicants for the following positions. Interested applicants can apply until July 21,2022.
Position 1: Regional Sales Manager
Location: Bahirdar
Requirements :
- Bachelor’s Degree in a Business related field.
- Post-graduate certification in Sales & Marketing will be an added advantage.
- Team player, strong influence, and relationship management
- Ability to engage and influence at all levels of management, internally and externally.
- Has worked in a fast-paced, dynamic environment and must have good problem-solving skills, excellent communication, and interpersonal skills
- Well-developed presentation skills with attention to detail
- Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
- Ability to create and develop efficient processes.
- Project management skills
Position 2: Territory/Corporate Account Manager
Location: Semera,Debre Birhan, Arbaminch, Welayita Sodo, Gambella, Nekemt, Bishoftu, Gonder, Jijiga, Harar
Requirements:
- A Bachelor’s degree
- At least 3 years of exposure in Service and/or Customer management for major corporate clients, commercially savvy with a detailed understanding of the technologies the company is selling and issues that typically arise
- Industry certifications would be an added advantage (ITIL Foundation, MCP/MCSE, CCNA, etc.)
Position 3: Product Lead (Data, Content, and Post-Pay)
Location: Addis Ababa
Requirements:
- Bachelor’s Degree in a Technical or Commercial discipline from a recognized university
- Experience of 6 years in a high result-oriented organization with at least two in a mid-level managerial role in a commercial setting driving growth through products and innovation.
- Understanding of GSM and related Telecom Technologies and Platforms
- Ability to project manage cross-functional teams with experience in leading agile squads to deliver a common mission.
- Problem-solving and decision-making skills with customer-first focus
- Excellent written and verbal communication skills coupled with good listening, critical reasoning, and analytical skills
- Team player with excellent influencing skills and a high level of initiative and self-drive
Position 4: IT Service Desk Engineer
Location: Addis Ababa
Employment Type: Full Time
Requirements:
- Bachelor’s degree in Computer science, information systems, or similar.
- ITIL Certification is desired with at least two years’ experience in an IT performance analysis and end-user support role.
- 2+ years working as a help desk specialist, and In-depth and current knowledge of computer programs and hardware.
- Proficiency in customer relationship management (CRM) and task management software.
- Exceptional analytical and problem-solving skills.
- Advanced collaboration, communication, and interpersonal skills.
- Excellent organizational and time management skills.
- Advanced knowledge of help desk software and remote-access systems.
- Customer experience training and high-level communication skills.
- Ability to troubleshoot complex hardware and software issues.
- Patience and understanding.
Position 5: Cloud Infrastructure Engineer
Location: Addis Ababa
Requirements:
- BSc/Btech in technical fields: computer science/engineering/IT/Software engineering/.
- 1 year of experience in systems support/planning is desired.
- 1 year of Experience in Linux and /or Windows OS.
- Good interpersonal relationships.
- Good communication and stakeholder management skills.
Position 6: Contact Center Engagement and Support Specialist
Location: Addis Ababa
Requirements:
- BSc/Btech in technical fields: computer science/engineering/IT/Software engineering/.
- 1 year of experience in systems support/planning is desired.
- 1 year of Experience in Linux and /or Windows OS.
- Good interpersonal relationships.
- Good communication and stakeholder management skills.
How To Apply: apply on www.ethiojobs.net
Deadline: July 21, 2022